Welcome

We kindly ask that reservations are cancelled with as much notice as possible. Failure to provide at least 24 hour notice will result in a No-Show fee of 50% of the service(s) booked.  If there are multiple instances of no-shows, a request of full prepayment will be required to book a reservation. 

We kindly ask that you notify us ASAP if you know you will be late.  We will do everything we can to accommodate in the time available.  However, because we do our best to be on time for all guests, you may be asked to reschedule if you are more than 10 minutes late.

To secure your booking, we ask that a credit card be put on file. There will be no charge until your appointment time.  Please see our cancellation policy for details about cancellation fees.  (If you prefer to not share your credit card info, you are welcome to pre-pay for your service prior to booking)

We are open on select Saturdays, typically once a month 8:00-4:00.

We welcome well-behaved children in our salon and understand that it is not always possible to come alone.  Because we use chemicals and hot tools that could pose danger, we just ask that parents keep a watchful eye as well as make sure the children are not inhibiting the relaxing experience of the other guests.

To ensure the date and time you need, we recommend booking your next reservation before you leave the salon. 

Please follow us on Facebook and Instagram to see our holiday hours.

We always guarantee our work!  If for any reason you are not satisfied with your experience, your stylist will work with you to get you back in at his/her earliest availability to achieve the results originally agreed upon at no charge.  We kindly ask that you notify us of this need within 48 hours of your service.

We will always do our best to make your experience incredible...including a redo if necessary.  However, because of the time and product needed to perform our services, we do not offer refunds for services.  

It isn't always necessary to have freshly shampooed hair before a color service, however, excessive products buildup and greasy hair can inhibit the performance of the hair coloring process, so when in doubt, please come with clean hair to have the best experience.

Because shampooing is not part of the Long Hair Design service, it is highly recommended that you arrive with freshly shampooed hair with little to no product in it.  This will allow your stylist to build the proper texture needed to deliver the results desired.

YES! If you are interested in getting hair extensions, or just curious to see if they are right for you, schedule a complimentary consultation with our Extension Specialist.  This will give your stylist the opportunity to go over any questions or concerns and determine what will work best for you.  Because hair extensions are a completely customized service to fit your unique needs, quotes must be done in person.

WE LOVE TO DONATE HAIR!  If you would like to donate at the time of your haircut, please make sure you have at least 10" length ponytail to cut off.  We will gladly properly prep and mail the hair to Locks of Love where it will be transformed into a wig and bring much joy to another human.

True Color Excellence.  Goldwell Hair Color has stood the test of time with over 50 years of heritage in color performance and artistry.  Developed by color experts for color experts, it delivers on every level including top quality ingredients, impeccable coverage, unbelievable shine & longevity while also prioritizing safeguarding the environment.

Solutions for instantly visible & touchable results.  Built-in color protection in every product.  Improved technologies - shampoos as gentle as pure water.  

These are the products of the HAIR OBSESSED.  Feel the difference of cruelty-free, color-safe haircare that outperforms EVERYTHING else.  Experience our dermatologist tested, award-winning luxury hair care products.

All Kerasilk formulas are infused with vegan Silk+ Technology, which combines exclusive Biomimetic Silk with high-potency ingredients in formulations that ensure each product achieves the strong, beautiful results you expect - hair that is noticeably more resilient, elastic, shiny, and soft. 100% Vegan, CO2 compensated and free from sulfates, microplastics, and UV filters.

Downtown Monroe, La - 407 DeSiard Street - right next to Standard Coffee (the BEST coffee shop and lunch spot in town!)

If you see a train once turning onto 4th street, take a left to cross over to 5th and continue to the overpass.  At the bottom of the overpass, take a right by the police station to be led back downtown.

We kindly ask that gift certificates are redeemed within one year of issue date.  Gift certificates MUST be presented at time of service.  Gratuities cannot be purchased or redeemed with gift certificates.  If certificate is lost, stolen or destroyed, a replacement cannot be provided.  If a reservation is no-showed the full amount of the scheduled service will be forfeited from your gift certificate.

Per La law, gift certificates are considered abandoned 3 years after Dec. 31st of the year purchased and will not be honored past that date.  (La revised law RS:9:154 Presumptions of Abandonment Gift Certificates - Section A/Item 6)

Promotional Gift Certificates follow our Gift Certificate Policy.  However, because they are part of a specialized promotion/discount, they will expire 6 months from the issue date stated (no exceptions).  Per La law, promotional gift certificates are not subject to extended expiration dates.  Gift certificates MUST be presented at time of service. Certificates can't be replaced.  If a reservation is no-showed the full amount of the scheduled service will be forfeited from your gift certificate.

Rain is well-stocked with disinfectants, sanitizers and cleaning supplies.  We follow a rigorous cleaning schedule to ensure all surfaces and touch points are disinfected on a regular basis.  We have also installed several Reme Halo Air Disinfecting systems to provide the ultimate clean air environment while inside Rain.

Our team works on a Level System, which is measured by experience & education.  Each stylist's prices vary accordingly.

Upon hiring, all team members participate in our training program are well qualified once becoming stylists.  We recommend speaking to our reservation team who can match you with a stylist that will suit your needs depending on your hair and budget.  Feel free to book a complimentary consultation with any stylist for any service as well.